Contact information
Contact Us
Need assistance? We're here to help!
Quick Contact Options
For the fastest response, please email us or use our contact form. We typically reply within 24 hours.
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📧 Email Support: support@moreborn.net
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Customer Service Hours Mon-Fri: 8:00am - 5:00pm (GMT-08:00)
Frequently Asked Questions (FAQs)
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How do I track my order? You’ll receive a shipping confirmation email with a tracking number once your order leaves our warehouse. You can also check your order status by logging into your account here.
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What’s your return policy? We offer returns within 30 days. Contact our team with your order number, and we’ll email you. Learn more on our Refund Policy page.
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Do you offer wholesale or bulk orders? Absolutely! Email alex.luo@moreborn.net with your business details and requirements, and our sales team will respond within 24 hours.
