Policy
1. Information Collection
Provided Information
We collect information when you:
• Create/modify accounts
• Purchase devices or accessories
• Request maintenance/replacements
• Subscribe to newsletters or promotions
• Contact customer support
Data types include:
✓ Name, email, phone number
✓ Shipping/billing addresses
✓ Payment details
✓ Self-reported preferences
Third-Party Sources
Municipal/business partners may share:
• Eligibility data for subsidy programs
• Household size/device compatibility info
Automated Collection
Device Data
• Model/Serial numbers
• IP addresses & sensor metrics (temperature/weight)
• Usage patterns (lid operations/processing cycles)
Transactional Records
• Purchase details (price/date/location)
Pickup Service Metrics (if used):
• Scheduling frequency
• Food quality assessments
Digital Footprints
• Browser/device identifiers
• Page views & navigation paths
Cookies & Tracking Tech
We use cookies/web beacons to analyze engagement. See Section 5 for opt-out options.
2. Information Use
We utilize information to:
✓ Process orders & device maintenance
✓ Personalize user experiences
✓ Send critical alerts/updates
✓ Conduct anti-fraud monitoring
✓ Develop new products/services
✓ Generate aggregated analytics
✓ Comply with legal obligations
3. Information Disclosure
We share information with:
• Authorized vendors (payment processors/logistics partners)
• Legal authorities per regulatory requirements
• Affiliated entities during corporate restructuring
• Public forums upon your explicit consent (e.g., product reviews)
• Environmental partners via anonymized datasets
4. Advertising & Analytics
Third-party services may use cookies/device IDs to:
• Analyze cross-platform behaviors
• Deliver interest-based ads
Opt-out via www.aboutads.info/choices
5. Your Rights
Account Controls
Update profile or deactivate accounts via website/app (retaining necessary compliance data).
Cookie Management
Adjust browser settings (may impact functionality).
Communication Preferences
Unsubscribe from marketing messages via included links or customer support.
Push Notifications
Disable through device settings.
6. Contact Us
For privacy inquiries:
Alex Luo, Data Protection Officer
Email: support@moreborn.net
