Contact
Contact Us
Need assistance? We're here to help!
Quick Contact Options
- 📧 Email Support: support@moreborn.net
- Customer Service Hours (Mon-Fri, 9 AM – 5 PM EST)
Frequently Asked Questions (FAQs)
- How do I track my order? You’ll receive a shipping confirmation email with a tracking number once your order leaves our warehouse. You can also check your order status by logging into your account here.
- What’s your return policy? We accept return requests within 90 days of delivery. There is no restocking fee. Customer-paid return shipping applies unless the item is defective or incorrect. Learn more on our Returns & Exchanges page.
- Do you offer wholesale or bulk orders? Absolutely! Email alex.luo@moreborn.net with your business details and requirements, and our sales team will respond within 24 hours.